Should a student be unable to attend a lesson for a particular week, his/her parent or guardian must inform the Centre at least 2 days in advance to reschedule for a make-up lesson for another day of the week, or to postpone the lesson to the next week. Failure to do so will result in forfeiture of the lesson, unless exceptional circumstances stand.
Parents / guardians who wish to prematurely withdraw their child from our programmes will be required to submit a Withdrawal Application form, which can be found at our here. Do note that only deposits and not lessons will be refunded, unless exceptional circumstances stand.
In light of maintaining a safe and purposeful learning environment, the Centre reserves its right to suspend a student in extreme cases, for instance for continuously displaying misconduct, disrupting lessons, or showing a propensity to cause physical, verbal or other forms of harm to other students or our staff. Readmission of a student will be subject to the Centre's discretion.
In line with COVID-19 measures and guidelines, we will require parents / guardians to perform SafeEntry on behalf on their children as well as ensure that they are wearing a mask before they enter our premises. Students will be required to have their hands sanitized by our staff upon arrival and will be encouraged to observe good personal hygiene throughout their lessons.
Additionally, if your child is unexpectedly not feeling well and experiencing symptoms such as fever, dry cough and / or tiredness, we kindly request that you bring your child to see a doctor immediately. This is to ensure that our students and staff are well-protected and classes can continue in a safe environment. Classes can be rescheduled accordingly if such unforeseen circumstances take place suddenly.
A child is defined as a person under the age of 14 (Children and Young Persons Act).
As an organisation that carries out activities that frequently brings tutors into unsupervised contact with children, NK Education Pte Ltd is responsible for maintaining a safe learning environment for its students at all times. Every instructor, when given responsibility for the welfare of children, is obligated to ensure that they are treated with the highest standard of care.
NK Education Pte Ltd tutors are committed to ensuring that:
the welfare of the child is paramount
all reasonable steps are taken to protect children from harm, discrimination and demeaning treatment and to respect their rights, wishes and feelings
they work in partnership with parents / guardians – which is essential for the protection of children
Furthermore, tutors have a strict duty not to:
Enter into any social or other non-work related arrangements with students
Engage in direct contact with students (e.g. via email or other electronic communication) without a parent's / guardian's awareness
Subject any child to any form of harm or abuse (e.g. causing distress by shouting, calling derogatory names, do things of a personal nature for the person that they can do for themselves, etc.
All suspicions and allegations of breaching the guidelines in this policy will be taken seriously and responded to swiftly and appropriately. Serious breaches may lead to dismissal or termination of any agreement with our employees and tutors.
This policy shall be reviewed regularly or whenever there is a major change in the organisation or in relevant legislation.
Parents / guardians are to fill up and sign the application form on behalf of their child. We will require information such as your child's name, age, school, etc. Kindly select the desired programme, location, number of lessons and time slot you would like your child to attend.
Fees payable depending on the programme selected. A list of our programmes can be found here. For information on our fee structures, contact us by WhatsApp at +65 9878 8235
For first time applications, a registration fee of $50 is charged.
A fully refundable deposit of $200 is charged for first-time registrants and will be held by the Centre until completion of all lessons or withdrawal from the class. This deposit will be used to relieve any damages caused by students, subject to the Centre's discretion. Parents are expected to top-up costs exceeding $200, as well as maintain a minimum of $100 of deposit. For details on refunds of deposits, refer to 'Refund Policy'.
Outstanding invoices will be sent to parents / guardians via email or WhatsApp. Currently, payment is received either through bank transfer or PayNow (Our UEN is 201828532M). Please make payment within 3 working days of receiving the invoice. Late payment will result in delays in scheduling of lessons for your child.
Our bank details are as follows:
NK Education Pte Ltd.
OCBC A/C NO: 538844812001
All materials will be provided by the Centre, but students are encouraged by the Centre to read further so as to reinforce core concepts taught in class, be it on programming or the physical phenomena and objects explored in the lesson.
Latecomers will be allowed into the classroom, but will not be compensated for any time missed as lessons will begin and end at the stipulated time. Parents / guardians are reminded to ensure that their child arrives promptly so that they will be able to attend the full duration of the lesson.
At NK Robotics, we hand tokens out to our students at the end of lessons when we observe them display commendable behaviour. This can range from going the extra mile to improve a design after completing a lesson's objective, to helping other students who are struggling to understanding a particular concept or build. These tokens can then be exchanged for prizes. For more information on the prizes we offer, kindly speak to one of our staff at our centres.
Refund of deposits
This deposit is fully refundable if a) no renewal of lessons is requested upon completion of the selected programme, or b) an application for premature withdrawal is submitted.
Please send us a copy of the original receipt and your bank details to begin the refund process.
Refund of lessons
Lessons are non-refundable unless exceptional circumstances stand
Otherwise, lessons can only be rescheduled as dictated by the 'Rescheduling of Lessons' section above.
For further enquiries, feel free to contact us by email at [email protected] or WhatsApp at +65 9878 8235.